Compassionate Technology

Designing Around the Human Experience

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What We Do

I've used the phrase “Compassionate Technology” to describe the devices and services that are produced from ethical innovation. These are technologies that serve beyond utility by creating a relationship with the user, or maybe more appropriately, the companion. In this model, the device or process in question exploits neither resources nor the humans interacting with it. It’s a stable contract.

My three guidelines for designing Compassionate Technologies include:

  1. It should be familiar to us, both in design and in exposure
  2. It should function in a way to learn from us or adapt to us
  3. And it should be designed using an almost selfish level of empathy
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What We Mean

Systems applicable to compassionate design aren’t limited to the digital. What if an entire society were designed this way?

Compassionate Design

Learn about our concepts and guidelines for compassionate design, and our process for building technologies with empathy and agency.

Automation and Labor

We develop machine learning and automated labor experiments to drive the conversation on compassionate technology.

Assessments

Do you want compassionate design implemented in your business or organization? Contact us for a assessment of the sustainability, ethics, and empathic qualities of your idea.

"We all need to work together, because there are no jobs on a dead planet; there is no equity without rights to decent work and social protection, no social justice without a shift in governance and ambition, and, ultimately, no peace for the peoples of the world without the guarantees of sustainability."
— Sharan Burrow